Skip to main content

Workflows and the inbox

A workflow is a defined sequence of steps the platform runs for you, with branching, approvals and a durable record of every execution. Where a playbook is one body of agent work you run again, a workflow coordinates several steps — some of them agent work, some of them decisions.

Definitions and executions​

  • A workflow definition is the shape: the steps, their order, where a human has to decide.
  • A workflow execution is one run of that shape, with its own state and history.

Definitions are versioned and published, so an execution runs against a known version rather than against whatever the definition happened to say at the time.

Approvals​

A step can require a person to approve before the workflow continues. Until someone does, the execution waits — it does not time out into a guess.

The inbox​

The inbox is where work waiting on you appears: approvals to give, decisions to make. It is the one screen to check when you want to know whether anything is blocked on you.

Tasks​

Steps that dispatch work produce tasks, which is how a workflow hands something to an agent and picks the result back up.

Last updated on